BO Core Network Engineer at a Telecommunication Company – Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited – Our client, a well established firm in the Telecommunication Industry is looking to recruit suitable candidates for the position below:

Job Title: BO Core Network Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
  • Fault management on all NEs and follow up with support in case of escalated cases.
  • Node Health Checks
  • Analysis of Network performance issues
  • Implement network changes as per the CR process
  • Support new Network node integrations and Acceptance.
  • Ensure current license and software versions are suitable for the present network requirement.
  • Able to verify and execute the plan provided by planning team.
  • Capacity management and reporting in case of possible breach in capacity.
  • Actively participate in CS Core Network element acceptance test for handover between delivery and MS/ Customer
  • Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
  • Investigation & optimization activities to improve the network quality indicators
  • Validating and maintaining the Known Error Database (KEDB) for CS Core Nodes.
  • Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identifies as requiring Root Cause Analysis (RCA).

Key Qualifications and Requirements

  • Bachelor level, in Engineering (IT, Telecom)
  • 3-5 years’ experience
  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology.

Application Closing Date
23rd July, 2021.

Method of Application
Interested and qualified candidates should send their CV to: anuoluwapob@phillipsoutsourcing.net using the Job Title as the subject of the email.

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