Customer Service Officer (Male) at Beebeejump International Limited

Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at different scale . We meet the electricity needs of household and all strata of businesses through our Pay as you go structure, improving quality of life and providing access to 24/7 electricity.

We are recruiting to fill the position below:

Job Title: Customer Service Officer (Male)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Purpose

  • To help customers with complaints and questions, give customers information about products andservices, take orders, and process returns. By helpingcustomersunderstand the product and answering questions about their reservationsfor a better company image.

Principal Duties and Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customersat all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide.

Requirements

  • OND qualification.
  • 1 – 3 years Experience.

Application Closing Date
15th February, 2021.

How to Apply
Interested and qualified candidates should send their updated CV to: hr@beebeejump.com with the title CSO Lagos.

Note

  • Preferably male for gender balance.
  • Only shortlisted candidate will be contacted.
Lastly
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