The Workplace Centre Limited – We are a World Class Skills Development and HR / ICT Consulting Services organization that adds significant value to our clients and society.
We are recruiting to fill the position below:
Job Title: Customer Service Support Staff
Location: Lekki, Lagos
Industry: Financial Services
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Bachelor’s Degree / HND / OND qualification.
Application Closing Date
14th December, 2020.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the email.