Anytime that you fall into this trap,don’t panic or disturb yourself, just relax and exercise PATIENT
(1) FIRST THING TO DO ONCE YOU NOTICE THAT FAKE POP HAS BEEN UPLOADED
Now on that ORDER try download the fake pop (don’t ask me how to download that),click on the MESSAGE BOX THERE and upload the fake pop he uploaded there attach with your annoying statement relating to the FAKE POP and CLICK ON SEND
Again, get and upload your BANK STATEMENT and attach a write-up to it stating clear that no fund was RECEIVED by you from the paired sender and don’t forget to state the duration of the BANK STATEMENT you tendered (NOVEMBER 1-NOVEMBER…. ) and also click on SAVE to send
NOTE: KINDLY SCREENSHOT THIS YOUR CHAT MESSAGE CUS WE WILL MAKE USE OF IT LATER
(2) SECOND STEP
Remain patient and watchout for the GREEN QUESTION MARK ON THE ORDER TO TURN YELLOW
Once it turns YELLOW,click on that YELLOW QUESTION MARK and a drop DOWN MENU will appear.
Then click on FUNDS NOT RECEIVED
(3) THIRD STEP
BEFORE FURTHERING ON THIS 3RD STAGE,THERE IS AN ORDER NUMBER ON THAT ORDER,KINDLY NOTE IT DOWN CORRECTLY (PLEASE,DON’T DO MISTAKE OOO)
Now goto CLICK ON SUPPORT AND LATER FIND AND CLICK ON CREATE A TICKET
On the DROP DOWN MENU,choose SENDER ATTACHED FALSE SCREENSHOT OF PAYMENT
Then USE the subject as FAKE PROOF OF PAYMENT UPLOADED BY PARTICIPANT
Then, go and compose a message in the box.
(1) Start your message by indicating the ORDER number
(2) also write that you have communicated with the sender through the message chat box as regards that but no reply till date
(3) Later,indicate in the WRITE-UP that you have attached the screenshot of your chat message with the sender,fake pop uploaded by the sender and also YOUR BANK STATEMENT(starting from 1st of the month till end….)
(4) Now,move below
(5) You will SEE where they ask for ORDER Number,just input that ORDER number there
(6) Click on browse and upload all those 3 documents in there (PLEASE LET THEM UPLOAD FINISH OOO DON’T LET THEM FAIL OOO)
Once they have been fully uploaded,GO click on SAVE to submit.
*AFTER DOING ALL THESE,GO AND SLEEP OR CONTINUE RUNNING YOUR MMM ACCOUNT WITH PATIENT IT WILL BE ATTENDED TO ANYTIME YOU LEAST EXPECTED.