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Workforce Group Recruitment 2019/2020 Job Vacancies (354 Openings) – See all Workforce Recruitment Latest Vacancies Here


Are looking for Workforce Group recruitment 2019/2020 Job Vacancies form? Do you want to be a Workforce Group? Here is all the information about 2019 Workforce Group careers, and how to apply online.

I know you want to know if Workforce Recruitment 2019/2020 online registration form is Out or not? Learn about Workforce Group recruitment form and mode of application.

Please Note: You have to note that, this year Workforce recruitment form is currently ongoing available. We will update this page once the page out. However, you can still find relevant information concerning how you can apply for the Workforce 2019 recruitment once it’s officially out.

See Also: IBEDC Recruitment 2019/2020 Job Vacancies (9 Positions)

Presidential Youth Empowerment Programme (P-YES) Recruitment 2019 Form Portal is Now Open

Many applicants have been asking us questions like;

  • How Can I Apply for Workforce 2019/2020?
  • Where can I obtain the 2019 Workforce form?
  • Is the Workforce 2019 Recruitment Form out?
  • When will Workforce Recruitment start?
  • I need Workforce updates, etc.
  • Is Workforce Recruitment Real for 2019 etc.
  • Workforce Application Deadline 2019/2020.

Securing a job as a Workforce officer is so good. You can gain employment in Workforce Group with almost any type of polytechnic/University degree.

Workforce Group is recruiting on behalf of its clients in various sectors to fill the following positions below:

1.) Expansion Sales Executive

Location: Lagos

Salary range: N90,000 – N110,000/month

Responsibilities
Expansion Plan:

  • Achieve the goals set out in the assigned expansion plan, while optimizing the use of company resources. Prepare business case for all expansion businesses.
  • Ensure that all selected outlets meet defined location characteristics
  • Ensure that Economic assessments are within established parameters
  • Integrate business case to the business file
  • Leasing renewals and Negotiations
  • Negotiate leases
  • Estimate the refurbishment value and use the investment in the outlet as advantage during negotiations.
  • Ensure that the leasing policy is respected.
  • Integrate contract to the business file.

Coordination with different areas:

  • Ensure proper coordination and handling of all contracts accordingly
  • Coordinate the business’ refurbishment and equipment with the Building and Maintenance Department.
  • Coordinate the date of business opening with the HR, Sales and Purchasing Teams.
  • Comply with the lease renegotiation plan for the core businesses.
  • Execute the business closure plan if necessary
  • Comply with the expansion processes and protocols.
  • Follow-up on developments in the expansion, maintenance and contract renegotiation plans (update expansion plumbing).

Job Requirements

  • B.Sc or HND in any relevant discipline (Must have done NYSC)
  • 3-4 years of experience in Retail Sales
  • Good Negotiation & Relationship Management Skills

Remuneration
Basic pay: N90,000 – N110,000/month plus commission and other benefits.

Application Closing Date
30th June, 2019.

Interview Date
Friday 31st May, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Secretary (Nigerian Bank)

Location: Lagos

Salary range: N70,000 – N73,000/month.

Job Responsibilities and Duties

  • Keep an efficient and effective diary.
  • Prioritize the Company’s meeting schedules.
  • Ensure that the Company is updated on all her meetings, events and change made to her calendar. Proactively manage any diary conflict
  • Ensure that meeting invites and minutes are sent out as and when due.
  • Appropriately screen and answer all telephone calls, take messages and respond to queries as appropriate.
  • Ensure effective preparation and timely arrival of the Company at meetings and functions.
  • Manage administrative matters in the Company’s office.
  • Respond to the administrative queries on the company’s behalf.
  • Coordinate all logistics (visa, ticket, accommodation, transfer, travel allowance,
  • retirement, etc.) with respect to Company’s travels.
  • Follow up on meeting action items, report submission and share updates for next
  • meeting within timelines.
  • Adequate and updated research information for meetings and tasks as may be required.
  • Maintain a detailed mail register for all emails received for the company.

Job Requirements

  • HND in Administration, Office Technology or other social science related courses
  • 2-4 years of experience as Secretary, Admin or related experience
  • Not more than 30 years and below
  • Prepare Strategy papers/ documents for senior management’s perusal and approval.
  • Proficiency in MS Word, Excel and PowerPoint
  • competencies
  • Ability to engage at strategic stakeholder levels
  • Strong organizational skills
  • Diplomacy
  • Confidentiality.
READ  FRSC 2018/2019 Recruitment Form – See Application Steps Here www.frsc.gov.ng

Basic Pay
N70,000 – N73,000/month.

Application Closing Date
2nd June, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online

3.) Executive Assistant/Personal Assistant

Location: Lagos

Job Responsibilities and Duties

  • Keep an efficient and effective diary.
  • Prioritize the Company’s meeting schedules.
  • Ensure that the Company is updated on all her meetings, events and change made to her calendar. Proactively manage any diary conflict
  • Ensure that meeting invites and minutes are sent out as and when due.
  • Appropriately screen and answer all telephone calls, take messages and respond to queries as appropriate.
  • Ensure effective preparation and timely arrival of the Company at meetings and functions.
  • Manage administrative matters in the Company’s office.
  • Respond to the administrative queries on the company’s behalf.
  • Coordinate all logistics (visa, ticket, accommodation, transfer, travel allowance,
  • retirement, etc.) with respect to Company’s travels.
  • Follow up on meeting action items, report submission and share updates for next
  • meeting within timelines.
  • Adequate and updated research information for meetings and tasks as may be required.
  • Maintain a detailed mail register for all emails received for the company

Job Requirements

  • B.Sc. in Administration or other social science related courses
  • M.Sc./MBA will be an added advantage
  • Prepare Strategy papers/ documents for senior management’s perusal and approval.
  • Proficiency in MS Word, Excel and PowerPoint

Competencies:

  • Ability to engage at strategic stakeholder levels
  • Strong organizational skills
  • Diplomacy
  • Confidentiality

Application Closing Date
31st May, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online

4.) Store Manager

Location: Lagos

Job Summary

  • The Store Manager will support several aspects of a function’s and conduct functional analysis to identify development needs and process improvements.

Job Responsibilities and Duties

  • Participates in the development and implementation of global functional excellence initiatives.
  • Assist with the Implementation of learning and development programs for the function; Assists in communicating the direction and specific information concerning the function to stakeholders.
  • Engaged in managing global position profiles and functional skill competency.
  • Inventory accuracy, Regular cycle counts, Annual Physical Inventory. All the control aspects of the inventory and logistics, compliance, Inventory auditing. Branch support and branch transfers including milk run. Branch visits and the shop front visits and strengthening the systems at the branches.
  • Participates in the Company’s assessments.
  • Helps develop Functional Excellence Assessments.
  • Assists with Functional Talent Management processes

Job Requirements

  • Degree/ HND or equivalent experience to the extent such experience meets applicable regulations.
  • Strategic mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies.
  • Optimizes work processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Global perspective – Taking a broad view when approaching issues, using a global lens.
  • Customer focus – Building strong customer relationships and delivering customer-centric solutions.
  • Action-oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Remuneration
N100,000-150,000 per month.

Application Closing Date

30th May, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

5.) Customer Experience & Education Officer

Location: Lagos

Job Responsibilities

  • Maintain and update financial literacy resources e.g. game application content, financial literacy library and other resource tool kits on the Bank’s touchpoints (website, social media platforms etc.) and various customer groups.
  • Communicate new products/services, regulatory requirements & industry developments to existing and prospective customers
  • Working with Strategic business units and other departments, design and implement product education and campaigns to cross-sell and up-sell our products and services
  • Standardize and coordinate outbound communication campaigns across all touch points by utilizing various methods (Personalized letters, email, SMS)
  • Design and execute automated email/SMS messages targeted at the customer onboarding and reduction in the number of inactive and dormant accounts
  • Develop & communicate strategies to create bank-wide awareness of the desired service culture.

Job Requirements

  • First Degree in any discipline
  • 28 years and below
  • 1-3 years’ cognate experience
  • Banking’s structures, policies, processes, and procedures
  • Knowledge of Banking Operations
  • Knowledge of customer service and service level monitoring
  • All Company’s full range of products
  • Knowledge of regulations governing the management of financial services
  • The Code of Banking Practice
  • Knowledge of what makes up effective service delivery
  • Knowledge of Bank’s operating environment and business strategy
READ  UITH Recruitment 2019/2020 Registration Form is Here - Apply Now

Application Closing Date
30th May, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

6.) Quality Assurance Analyst (Call Center Unit)

Location: Lagos

Job Responsibilities

  • Ensure that set standards on call and email handling is met and calls are handled with excellence.
  • Monitor all incoming/outgoing calls and provide regular feedback for training, coaching & mentoring
  • Daily monitoring and evaluation of agents’ activities on all Contact Centre channels (Emails, Telephone, Live chat etc.)
  • Deliver a consistent approach to standardizing customer interactions.
  • Train/coach agents to develop and imbibe excellent call handling skills.
  • Develop standard scripts for calls.
  • Plan and foresee potential business and operational risks. Initiate plans and actions to mitigate/protect the bank.
  • Standardize and Co-ordinate outbound communication campaigns across all touch points by utilizing various methods (Personalized letters, email, SMS).
  • Prepare and submit bi-weekly and monthly call quality assessment reports for all agents.

Job Requirements

  • First Degree in any discipline
  • 28 years and below
  • 1-3 years cognate experience
  • Knowledge of Banking’s structures, policies, processes, and procedures
  • Knowledge of Banking Operations
  • Customer service and service level monitoring
  • Knowledge of all Company’s full range of products
  • Regulations governing the management of financial services
  • Knowledge of the Code of Banking Practice
  • Knowledge of what constitutes effective service delivery
  • Bank’s operating environment and business strategy.

Application Closing Date
30th May, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

7.) Graduate Customer Services Representative

Location: Lagos

Job Requirements

  • First Degree in any discipline
  • B.Sc/HND with minimum of second class lower grade
  • Experience in Banking operations for at least 1 – 2 years
  • Not more than 28 years of age

Application Closing Date
30th May, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

8.) Service Measurement Analyst (Call Center Unit)

Location: Lagos

Job Responsibilities

  • Design and develop metrics that will support and drive the banks’ desired service culture
  • Test and access customer complaint management processes across experience centers to make sure it aligns with a set standards.
  • Measure/Monitor all customer touch points and recommend corrective /preventive actions to close identified gaps.
  • Assist in obtaining and analyzing data from all service measurement tools (customer feedbacks, service level agreements etc.) and communicate feedback with the recommendation to appropriate teams for implementation.
  • Assist in monitoring and compiling performance reports on service measurement and improvement initiatives across experience centers.
  • Ensuring stakeholder engagement on identified service challenges (i.e. feedback from measurement reports) and run periodic campaign to communicate service measurement attributes across experience centers.
  • Assist to carry out periodic Customer Satisfaction and Service Quality Index surveys (for both internal and external customers) and recommend appropriate training and development programs based on identified gaps.
  • Assist in coordinating service training and workshops to up-skill experience centers.

Job Requirements

  • First Degree in any discipline
  • 28 years and below
  • 2-4 years’ cognate experience
  • ISO Certification will be added advantage
  • Knowledge of Banking’s structures, policies, processes, and procedures
  • Knowledge of Banking Operations
  • Customer service and service level monitoring
  • Knowledge of  all Company’s full range of products
  • Knowledge of regulations governing the management of financial services
  • Code of Banking Practice
  • Knowledge of what is effective service delivery
  • Knowledge of Bank’s operating environment and business strategy

Application Closing Date
30th May, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

9.) Secretary

Location: Lagos

Responsibilities

  • Prepare and manage correspondence, reports and documents.
  • Organize and coordinate meetings, conferences, travel arrangements.
  • Take, type and distribute minutes of meetings.
  • Implement and maintain office systems.
  • Maintain schedules and calendars.
  • Arrange and confirm appointments.
  • Organize internal and external events.
  • Handle incoming mail and other material.
  • Maintain company’s databases.
  • Communicate verbally and in writing to answer inquiries and provide information.
  • Liaison with internal and external contacts.
  • Coordinate the flow of information both internally and externally.
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Requirements

  • HND in a relevant course of study
  • Must have done their NYSC.
  • 1-3 years’ experience in Secretarial/PA/Administrative functions.
  • Very conversant with MS Office packages.
  • Must be smart and very resourceful.
  • Must have good interpersonal skills.
  • Strong ability to handle work pressure
  • Age Limit is 30 years old.
  • Candidates must have experience in secretarial or administrative functions from a reputable organization and must be able to work under pressure.

Application Closing Date
30th May, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

10.) Call Center Agent (Hausa Speaking)

Location: Lagos

Job Description

  • We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
  • H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.

Requirements

  • OND/HND/B.Sc in any relevant discipline
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in Hausa.
  • Must be resident in Lagos.

Remuneration

  • Attractive Basic pay
  • Other Benefits: Pension plus HMO.

Application Closing Date
30th May, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

11.) Front Desk Officer

Location: Lagos

Job Responsibilities

  • Provision of reception support service to our staff.
  • Operation of the telephone.
  • Maintenance of the reception area.
  • Communicate effectively with staff and visitors to the company.
  • Receipt and distribution of all mails to the company.
  • Professional appearance.
  • Responds to mails sent to the company’s mailbox.
  • Keeps records of incoming and outgoing mails.

Requirements

  • HND/B.Sc. in any field
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities.

Application Closing Date
30th May, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

12.) Service Executive (Cash)

Location: Lagos

Job Requirements

  • First Degree in any discipline
  • BSc/BA with minimum of second class lower grade
  • Experience in Banking operations for at least 4 – 5 years (excluding Teller)
  • Not more than 30 years of age

Application Closing Date
30th May, 2019.

How to Apply

Interested and qualified candidates should send their updated CV to: recruitment@workforcegroup.com using the ‘Job Title’ as the subject of the mail.

13.) Customer Services Executive

Location: Lagos

Requirements for Workforce Group Recruitment 2019 Jobs

  • Minimum Bachelor’s degree in Business Admin, Marketing, Economics or other related fields
  • Minimum of 1 year experience in a similar role
  • Sense of responsibility – show respect towards others
  • Independent and energetic – Needs to be self-motivated, enthusiastic and show initiative, paying attention to details
  • Customer service oriented.

How to apply for workforce recruitment 2019/2020 Job Vacancies

Interested and qualified candidates should send their updated CV to: recruitment@workforcegroup.com using the ‘Job Title’ as the subject of the mail.

We can help you with more information as regarding Workforce recruitment 2019 job vacancies; Just drop a comment below.

Check Also: Coca Cola Recruitment 2019 Job Vacancies

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